DISCOVER OUR COMPANY

ViPcom has been consulting, managing and optimizing for 10 years.

Our team consists of highly trained professionals who provide comprehensive services and turnkey solutions to help businesses meet the demands of the perfect customer experience.
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A complete contact center from the cloud
The Talkdesk Customer Experience cloud platform is a highly complete contact center solution from the cloud with artificial intelligence. That means no hefty investments, a pay-as-you-go model and always the latest technology.

  • AI for every day
  • Native Apps
  • Customizable
  • Integrated
  • Reliable
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Helps accelerate digital transformation
Surely your company also wants every communication to be as seamless as possible, to facilitate employee collaboration and thus increase customer satisfaction? ViPcom makes this possible.

  • Cloud-Powered Innovation
  • Avaya OneCloud
  • Provide effortless customer experiences
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For brands. For success. For agents.
Maximize agent engagement, exceed customer expectations and increase efficiency. Calabrio accelerates your contact center’s performance and drives customer-centric service and brand loyalty.

  • Calabrio fuels your opportunities
  • Increase lasting loyalty with Calabrio one
  • AI-driven business intelligence
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Zendesk is your best partner in customer service
Zendesk is a complete customer service software solution that is user-friendly and grows with your business. We help companies support their customer service agents and sales teams and give them the tools they need to do their jobs well.

  • Make it easy on your customers
  • Create order out of chaos with workflows
  • Deo better business with streamlined operations

WHO ARE WE

ViPcom advises, manages and optimizes for the best customer experience

For more than 10 years, ViPcom has been providing systems that optimize customer contact. Our customers choose us because of our success in the national and international business market. Customers use our solutions for a valuable customer experience and optimal and reliable accessibility.

View our solutions for the cloud

'Pay as you go' model

Whatever solution you are looking for, for teams from 30 to 3000 seats, we have a suitable solution that is reliable and scalable. Future proof!

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Artificial intelligence and automation

Your issues solved

WHY VIPCOM

Team of contact center specialists

For a bustling customer contact center, keeping customers happy is important. You know that better than anyone else. But that’s easier said than done. You have to deal with high workloads, employees inundated with questions, and dissatisfied customers with ever-increasing demands. In doing so, you ask yourself what systems and tools you need to properly support your employees.

That’s where ViPcom comes in. We are a team of specialists in consulting, management and optimization around contact centers. We offer (cloud) solutions for your customer contact center and optimize your reachability. Through virtual agents, AI channels and omnichannel engagement, we provide hassle-free self-service experiences and improve customer satisfaction. In doing so, we help increase your flexibility and reduce costs.

NO HIGH-TECH WITHOUT A GOOD TEAM

Meet some of our colleagues:

Our ViPcom team consists of professionals with extensive expertise and knowledge of communication applications and telecom. We are committed to optimizing business-critical processes and helping customers with their service desk. Through our experience in contact centers and commercial deployment, we strive to add value and create a win-win situation for clients and ViPcom. Our team works with passion and professionalism for customer satisfaction.

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