10Jan

ViPcom obtains Avaya Sapphire Partner status because of excellent knowledge and sales of Avaya solutions. The value ViPcom offers its customers is in the area of knowledge and service of Avaya contact center solutions.

Avaya Sapphire Partner
ViPcom obtains Avaya Sapphire Partner status because of excellent knowledge and sales of Avaya solutions. The value ViPcom offers its customers is in the area of knowledge and service of Avaya contact center solutions.

The 2017-2018 Avaya Sapphire status was obtained in part through a number of (international) projects at renowned companies such as Bose, Mediq, Centric, Ruttchen Automotive, Kawasaki and Vlisco.

Partner Programa
With the Avaya Partner Program, ViPcom benefits from complete and structured training and certification opportunities. Here the emphasis is on improving product knowledge and service models. The Avaya partner program encourages ViPcom to jointly develop strategies for larger customers. This involves more complex environments taking advantage of technological advances.

With Sapphire partner status, Avaya recognizes our specialized knowledge. ViPcom has long been considered the specialist for Avaya communications solutions in Contact Center environments for medium and large companies.

Solutions from a market leaderstrong,
ViPcom has deliberately chosen solutions from market leader Avaya since its inception. The added value of the Avaya Business Partner program was also a factor in this. As part of this program, Avaya is actively thinking with ViPcom about appropriate solutions for “on-premise,” “hybrid” or “full Cloud” deployments. This collaboration offers many benefits to our customers. This shows that this cooperation and mutual loyalty is paying off.

About ViPcom
For more than 15 years, ViPcom has been providing smart telecommunications systems and our customers are at the top end of the mid-market.

ViPcom specializes in building systems with smart routings. This includes voice, email, chat and web for actively supporting agents.

Integrated applications with voice, social media, contact center and conferencing makes communication easy regardless of location or the device YOU use.