02Jan

Avaya presents contact center award to ViPcom. Eleven partners honored Avaya (NYSE: AVYA) last Thursday at its annual Business Partner Award ceremony. Avaya thus seeks to recognize the innovative achievements of its business partners over the past year. Avaya is a world leader in business communications technology and the largest provider of Unified Communications and Contact Center solutions in the cloud. Prizes were awarded in several categories.

Avaya presents contact center award to ViPcom.

Avaya presents contact center award to ViPcom. Eleven partners honored Avaya (NYSE: AVYA) last Thursday at its annual Business Partner Award ceremony. Avaya thus seeks to recognize the innovative achievements of its business partners over the past year. Avaya is a world leader in business communications technology and the largest provider of Unified Communications and Contact Center solutions in the cloud. Prizes were awarded in several categories.

Avaya partner event

The awards were presented at a partner event, as part of the Avaya Edge World Tour. Avaya has been able to successfully transform itself in recent years from a hardware company to a software and services company. Currently, Avaya is committed to accelerating its cloud efforts and further investing in technologies such as Artificial Intelligence and Internet of Things.

Ronald Hoeijenbos, Channel leader Europe North, emphasized the importance of its partners during the ceremony: “Collaboration is really the key ingredient to achieve success in this digital transformation. The ecosystem in which our partners cooperate with each other and combine newest technologies shows that together we are able to answer the questions of our customers. We are therefore very happy to be able to build on such specialized partners.”

ViPcom on the right track

Allard van Bachum, director at ViPcom, says, proud of this recognition because it indicates we are on the right track in proving Avaya’s added value.

ViPcom is one of Avaya’s Contact Center specialists and, at a large healthcare service provider, ensured that customer service was taken to the next level. This is entirely in line with the client’s ambitions. Also in the past year, ViPcom was responsible for one of the largest Avaya IP-Office installations.

About ViPcom

For more than 15 years, ViPcom has been providing smart telecommunications systems and our customers are at the top end of the mid-market.

ViPcom specializes in building systems with smart routings. This includes voice, email, chat and web for actively supporting agents.

Integrated applications with voice, social media, contact center and conferencing makes communication easy regardless of location or the device YOU use.